Phoenix Hotel - London

ex. Best Westen

1-8 Kensington Gardens Square, London, United Kingdom, W2 4BH  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Phoenix Hotel - London

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Parking on request

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Coffee shop

Laundry
TV

Flat-screen TV

Elevator

Verified Reviews:

  • Continental breakfast included in rate - Recommend the hotel to everybody - Nice little bar area
  • Hotel fits the bill - Located in a quiet neighborhood - Just off a busy street
  • Internet access is available in lobby for a small fee - Bathroom has good size - Room is small, basic but clean
  • Bed was comfortable - 1 block from the bayswater tube station - Pub /lounge is good
  • Maid service was lousy - Breakfast was good and plentiful - Staff were friendly and helpful

Overview

The traditional 3-star Phoenix Hotel is set in a business area minutes away from Victoria and Albert Museum, Hyde Park and Buckingham Palace. Renovated in 2004, the hotel combines imperial architecture with ultimate comfort.

Its location next to an underground station allows to see a palace, a college and monuments in London. The center of London is 5 km away from the venue.

Designer boutiques, shopping centers and a market are within easy reach of the hotel.

Phoenix Hotel can be reached in 20 minutes by car from London City airport.

Rooms

This hotel comprises of modern rooms including private triple room, standard quadruple room and triple room with such comforts as flat-screen television, central heating, a dressing area, individual climate control and a mini bar. They are fitted with coffee/tea makers and an electric kettle as well as private bathrooms with a hairdryer, a bathtub and complimentary toiletries.

Eat & Drink

A continental breakfast is offered at the dining room. The 24-hour restaurant provides fresh meals. Guests can try coffee and tea served in the lounge bar. Serving a wide range of dishes, Four Seasons Chinese Restaurant and Le Cafe Anglais can be reached within 5 minutes’ walk.

Services

Phoenix Hotel provides guesets with concierge service, laundry and 24-hour room service.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Number of floors:   6.  Number of rooms:   125.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Parking on request
  • Free safe at reception
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Early check-in/ -out
  • No pets allowed
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Elevator
  • Coffee shop
  • Gay friendly
  • Smoke detectors

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • Restaurant buffet
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services

Leisure facilities

  • Television in lobby

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Central heating
  • Mini-bar
  • Living room
  • Dressing area
  • Tea and coffee facilities
  • Mirror
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Room toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone
  • Plug adaptor
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  1 pm

Check-out

  • until  10 am

Children and extra beds

  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Phoenix Hotel - London London location
Show big map »

Hotel Address:

1-8 Kensington Gardens Square, London, United Kingdom, W2 4BH

Get directions
City Center
  • London
    4.5 km
Airports
Train Stations
  • Paddington Station
    1.0 km
Underground stations
  • Queensway
    400 m
  • Bayswater
    200 m
  • Bus stop
    600 m
Restaurants
  • Four Seasons Chinese Restaurant - Bayswater (cuisine: Chinese)
    130 m
  • Le Cafe Anglais (cuisine: European, British)
    110 m
Hotel information
  • Check-in:
    from  1 pm
  • Check-out:
    until  10 am
  • Number of floors:
    6
  • Number of rooms:
    125

Hotel Awards

UKHOTEL AWARDSRecommendedLondonPhoenix Hotel

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in United Kingdom

Use Badge

Rooms and availability

Phoenix Hotel photos Room Twin
Twin Room
Bed type: 2 Single beds or Double bed or Twin beds or 1 Single bed
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Shower
  • — Less information+ More information

Standard|Standard Double Room, 1 Double Bed

Room facilities
    Phoenix Hotel photos Room
    Twin Room for Single Use
    Bed type: 2 Single beds
    Check Prices
    • Free Wi-Fi
    • Shower
    — Less information+ More information

    Twin room sole use

    Room facilities
      Phoenix Hotel photos Room Triple Room
      Standard Triple Room
      Bed type: 3 Single beds
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Shower
      • — Less information+ More information
      Room facilities
        Phoenix Hotel photos Room Quad Room
        Standard Quadruple Room
        Bed type: Sleeping arrangements for 4 persons
        Check Prices
        • Free Wi-Fi
        — Less information+ More information
        Room facilities
          Phoenix Hotel photos Room
          Flat
          Bed type: 2 Single beds
          Check Prices
          • Free Wi-Fi
          • Private bathroom
          — Less information+ More information
          Room facilities

            How to reach hotel

            hotel Phoenix Hotel - London London location
            Show big map »

            Hotel Address:

            1-8 Kensington Gardens Square, London, United Kingdom, W2 4BH

            Get directions
            City Center
            • London
              4.5 km
            Airports
            Train Stations
            • Paddington Station
              1.0 km
            Underground stations
            • Queensway
              400 m
            • Bayswater
              200 m
            • Bus stop
              600 m
            Restaurants
            • Four Seasons Chinese Restaurant - Bayswater (cuisine: Chinese)
              130 m
            • Le Cafe Anglais (cuisine: European, British)
              110 m
            Hotel information
            • Check-in:
              from  1 pm
            • Check-out:
              until  10 am
            • Number of floors:
              6
            • Number of rooms:
              125

            Hotel Awards

            UKHOTEL AWARDSRecommendedLondonPhoenix Hotel

            According to guest reviews, the hotel has been rated as
            Hotels Recommended by Guests in United Kingdom

            Use Badge

            Phoenix Hotel Location

            Legend
            • Current hotel
            • Hotels nearby
            • Other hotels
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            Route Planner
            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

            What's nearby

            Tourist attractions

            • Bayswater - 600 m
            • Stern Art Dealers - 600 m
            • Gate Cinema - 700 m
            • England & Co - 700 m

            Popular areas

            • Westbourne Grove - 500 m

            Places of interest

            • A London Folly - 400 m
            • Cleveland Square & Gardens - 400 m
            • Royal British Legion - 600 m
            • The Elfin Oak - 900 m

            Amusement

            • Coronet Cinema - 700 m
            • The Winning Line - 700 m

            Museums

            • The Museum of Brands, Packaging and Advertising - 800 m

            Theaters

            • 20th Century Theatre - 900 m

            Galleries

            • The Kufa Gallery - 200 m
            • Gallery 32 - 400 m
            • Flow Gallery - 500 m

            Underground stations

            Local attractions

            • Opera Holland Park - 1.5 km
              Holland Park, London
            • Grosvenor Victoria Casino - 1.7 km
              150 - 162 Edgeware Road, London
            • Hyde Park - 1.9 km
              Rangers Lodge, London
            • Diana Princess of Wales Memorial Fountain - 1.6 km
              Hyde Park, London
            • RCM Museum of Musical Instruments - 1.8 km
              Prince Consort Road, London

            Near the hotel

            • Museum of Brands, Packaging and Advertising - 790 m
              2 Colville Mews, London
            • Regents Canal - 960 m
              42 Blomfield Road, London
            • Notting Hill - 1.1 km
              London W2England
            • Paddington Green and St. Mary's Churchyard - 1.3 km
              Church Yard Walk, London
            • Kensington Palace - 970 m
              The Broad Walk, London
            • Little Venice - 1.0 km
              Regent's park, London
            • Alexander Fleming Laboratory Museum - 1.1 km
              St Mary's Hospital, London

            Restaurants nearby

            • Four Seasons Chinese Restaurant - Bayswater - 130 m

              Address: 84 Queensway, Bayswater
              Phone: 02072294320

              64% likes this, based on 216 reviews
              Cuisine: Chinese
              Price Range: GBP 6 - GBP 12

            • Santorini Restaurant - 130 m

              Address: 10-12 Moscow Road
              Phone: 020 77277112

              71% likes this, based on 150 reviews
              Cuisine: Greek

            • Bella Italia - Queensway 108 - 120 m

              Address: 108-110 Queensway
              Phone: 0207 2292439

              56% likes this, based on 86 reviews
              Cuisine: Italian

            • Le Cafe Anglais - 110 m

              Address: 8 Porchester Gardens
              Phone: 020 7221 1415

              72% likes this, based on 150 reviews
              Cuisine: European, British
              Price Range: GBP 29 - GBP 113

            • Scotch Steak House - 120 m

              Address: 117-119 Queensway

            Hotel information
            • Check-in:
              from  1 pm
            • Check-out:
              until  10 am
            • Number of floors:
              6
            • Number of rooms:
              125

            Hotel Awards

            UKHOTEL AWARDSRecommendedLondonPhoenix Hotel

            According to guest reviews, the hotel has been rated as
            Hotels Recommended by Guests in United Kingdom

            Use Badge

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            Phoenix Hotel Reviews

            Guest reviews are submitted by our customers after their stay at Phoenix Hotel

            Average guest rating

            7.6out of 10
            Fabulous
            Based on 81 reviews

            Rating by category:

            Location
            9.3
            Rooms
            9.0
            Service
            8.0
            Value
            9.3
            Dining
            7.7

            Guest reviews

            • Single
              7.4

              Location is excellent!

              Room was very small ... but adequate and pleasant for a one-night stay. Would stay again if cheaper.

            • Single
              7.0

              Bar and lounge area and location

              Rather dated decor and very narrow corridors

            • Single
              7.0

              Room size was good in this hotel compared to other similar grade hotels I have used in the surroundings of Paddington Station. The bathroom was very clean and well serviced. And the lift did work. Out of 3 hotels I have used this week, this is the only hotel where the lift worked.

              No airconditioning system. In summer in London this is a necessity for any decent hotel. Fortunately there was a fan in the room.

            • Family with children
              8.2

              The hotel was clean and comfortable. It was ideally located for us to go shopping, attend a show and to get to wimbledon for the tennis

            • Single
              9.2

              Very pleasant staff, comfortable bed. I asked for a quiet room & got one in the rear. The shower room / toilet was a fantastic modern thing with stone walls that was absolutely surreal next to the actual room decore. I had no problem at all with the continental breakfast, there was plenty of room at 8:30am both mornings.

              There was an enormous tear in the bed cover that was ludicrously badly stitched together. The carpet on the stairs up from the room were also more worn than I've ever seen before. If you are used to typical inexpensive London hotels this stuff is fine / funny but some might be put off.

            • Single
              7.8

              Vicinity to public transport and good location.

              Small dining room, there was "rush hour" around 09:00 a.m. Needed to wait some 10 minutes to be seated. Staff was over-strained. Glasses for juice missing most of the time.

            • Single
              7.0

              Location is excellent.hotel is a beautiful 19th century building in a superb area.

              Bathroom is a bit cramped bit this is normal for a hotel in london

            • Single
              6.2

              Clean bathroom, good breakfast

              Horrid bed linen (stained sheets, lumpy pilllows) wallpaper peeling off walls...

            • Single
              9.6

              Excellent location near Hyde Park; friendly and efficient staff; clean comfortable room.

              Nothing too bad - it could do with a bit of updating (carpets, tv) but this doesn't matter as long as the room rate reflects this.

            • Single
              9.2

              Location near Bayswater was good, Room simple but clean and a good size for a single. excellent value for money and would stay there again.

            • Single
              8.8

              Breakfast was included in cost of room, means so much when considering budget. Nice bar for evening drink

              Room was overly hot, difficult to turn heating down

            • Older travelers
              7.0

              The best hotel within an affordable price, in the most accessible location in London.

            • Single
              5.8

              Room was clean and there was complementary tee available.TV worked.

              Hotel needs complete renovation, carpets and walls smell bad and old windows make rooms noisy. Why have 2 people at the reception when none of them is able to recommend any restaurants nearby?

            • Single
              8.2

              One tube stop from Paddington station & a short walk from Bayswater underground station. The hotel has a decent amount of lounge space & a bar. The hotel is a short walk from a large selection of shops & restaurants & the Whiteleys shopping centre. Despite being -1c outside, room 418 was a warm 21 to 22c. Good size single room (6ft 10 x 16ft 3) & toilet/basin/shower room (6ft 2 x 3ft 3). Room & area were quiet. 22- inch widescreen Hungarian Samsung lcd tv with terrestrial & digital tv and radio.

              Continental breakfast seems penny-pinching, especially as there's a big selection of cereals, bread, yoghurt, ham, cheese, etc.. Would it be more expensive to provide inclusive full-English buffet breakfast (it's available at extra cost)?

            • Single
              7.0

              I liked the appearance of the public rooms. The staff at reception were on the ball.

              The room looked dreary after the light of the day had gone.I would have loved tea/coffee making acilities in the room.

            How to reach hotel

            hotel Phoenix Hotel - London London location
            Show big map »

            Hotel Address:

            1-8 Kensington Gardens Square, London, United Kingdom, W2 4BH

            Get directions
            City Center
            • London
              4.5 km
            Airports
            Train Stations
            • Paddington Station
              1.0 km
            Underground stations
            • Queensway
              400 m
            • Bayswater
              200 m
            • Bus stop
              600 m
            Restaurants
            • Four Seasons Chinese Restaurant - Bayswater (cuisine: Chinese)
              130 m
            • Le Cafe Anglais (cuisine: European, British)
              110 m
            Hotel information
            • Check-in:
              from  1 pm
            • Check-out:
              until  10 am
            • Number of floors:
              6
            • Number of rooms:
              125

            Hotel Awards

            UKHOTEL AWARDSRecommendedLondonPhoenix Hotel

            According to guest reviews, the hotel has been rated as
            Hotels Recommended by Guests in United Kingdom

            Use Badge